Migration FAQ

How should I migrate my existing website to your system?

You do not need any modules or third-party utilities, which are not supported. Also you should always test all areas of your website using the temporary URL http://yourdomain-org.myhostcontrol.com/~yourcpanelusername. Only after thorough testing, should you switch your DNS servers to ours.

The supported migration process is described below:

1) Log onto Hsphere at HiVelocity and create a ZIP or a TAR.GZ file that contains all the files, folders and subfolders for your old site. Download this file to your local computer.

2) Use the upload feature on our cPanel to upload the file created in step 1. Upload it to "public_html" in your new account.

     2a) Open a web browser, then log into your new cPanel account

     2b) Click on the icon labeled "File Manager". (It is usually located in the "Files" area of your cPanel)

     2c) In the FileManager area, navigate to the "public_html" folder. Click the large square "Upload" button, and upload the file from step 1.

     2d) Highlight the file you just uploaded, then click the large square "Extract" button

If your website is just static HTML pages, you can skip ahead to step 4. If your website uses databases, then follow steps A-F for EACH database that your website uses.

A) Log onto PhpMyAdmin for your database using HSphere at HiVelocity, then click the "export" tab at the top, on the right-hand side. Follow the wizard to export your database. The result of the wizard is that you have a .SQL file on your local computer.

B) Click the "MySQL databases" icon in your new cPanel.

C) Create a new database, then create a new database user.

D) Give the new db user permssion to the new database.

E) Click the icon for "PhpMyAdmin" then click the "import" wizard, Follow the wizard to import your database from step A.

F) Modify any settings files for your PHP scripts that need to have the database hostname, name of the database,or database user. Update those settings to reflect the new database name and database user name. The database hostname is always "localhost"

If you are using Joomla CMS, then the file name is "configuration.php" and the file settings you need to update should look like:

var $host = 'localhost';
var $user = 'yourcpanelusername_dbuser';
var $db = 'yourcpanelusername_joomdb';
var $password = 'dbpassword';
var $log_path = '/home/yourcpanelusername/public_html/logs';
var $tmp_path = '/home/yourcpanelusername/public_html/tmp';

Please be sure to change "yourcpanelusername" to the correct value, which is typically the name of your city. Also change any yellow highlighted text to the names you selected when creating your database, database user, and database user password.

4) Thoroughly test your website using your temporary URL:


5) Switch your DNS servers to: